Waiver

General and medical information

Check with a doctor before using our facility if pregnant, diabetic, have health issues / concerns or under medical care. This includes history of dizziness or fainting. This also includes any metal pins, rods, artificial joints or any surgical implants including silicon. By signing our waiver and release you understand the risks and have consulted with a medical professional or decided not to. You understand and take full responsibility for your own health and well-being.

Any guest who has any health, mobility or any other condition which requires the assistance of another person, regardless of age, shall be accompanied by another adult guest at all times.

Anyone entering and/or utilizing the facilites assumes full responsibility of their medical / health condition, to include but not limited to, any medications the guest may be taking which could result in a medical emergency or unsafe condition. All guests must know their own limitations and assume all risks associated with any activities in which they may engage in at waterstruck wellness, llc.

It is advised to drink plenty of water before and after your session, it is advised not to eat at least one to two hours prior to your session to avoid any ill feelings.

We suggest removing any jewelry containing metals. Metal will retain and conduct heat and therefore, it is recommended to be removed prior to your session.

Waterstruck wellness, llc provides cubbies for storage.  Please do not leave valuables in these cubbies.

Feel free to ask our staff any questions before, during, or after the sessions.

Reduce the risk of overheating and scalding

Our saunas range in temperature but are generally kept between 175 and 200 degrees farenheit. Prolonged exposure to the sauna may cause your body to overheat. We suggest a maximum of ten (10) minutes at any one time and 30 minutes total in a session. Everyone is different and you need to know what your body can handle for temperature. Overexposure to high temperatures and humidity can be dangerous to your health. Exit immediately if nauseous, uncomfortable, dizzy or sleepy.

Do not use the facility if you have recently consumed alcohol, drugs or medications. 

Be aware that direct contact with steam, sauna rocks or sauna heaters may cause serious injury. Any metal in the sauna will retain and conduct heat and therefore is not suggested to bring into the heated rooms or use during your sauna or steam sessions.

Do not attempt to add wood to the sauna stove.

Reduce the risk of slipping and falling

Use care when using any part of the facilities. Floors may be slippery and dangerous due to moisture. Use of proper footwear is recommended at all times. There is no running in our facility. Please watch where you are going.

Allergies

The sauna may use essential oils. Please use at your own risk. Leave the room immediately if you have any adverse or allergic reaction, including difficulty breathing or eye, nasal or throat irritation.

You may not bring or use essential oils from outside the facility.

Understanding the inherent risks

I understand that the sauna and hydrotherapy pool and cold plunge are provided for the basic purpose of relaxation and relief of muscular tension. If I experience any pain, discomfort, or dizziness during the session, I will immediately exit the sauna or hydrotherapy pool and cold plunge.

Extreme temperatures and changes in temperature my result in nausea, dizziness, and sudden changes in blood pressure.  Risks are greater if there is a history of cardiavascular problems.  I agree that I am responsible for assessing these risks and deciding if these activities are safe for me. 

I further understand that staff working at waterstruck wellness, llc should not be construed as a substitute for medical examination, diagnosis, or treatment. I understand that the staff working at waterstruck wellness, llc are not diagnosing, prescribing, or treating any physical or mental illness, and that nothing said in the course of the session should be construed as such.

Phones or electronics don’t like heat and are not allowed in the saunas, pool area, rest areas or bathroom areas.

This is an adult only facility. You must be over the age of 18 to use our facility. 

Use of the facilities

I grant waterstruck wellness, llc, its representatives and employees the right to take photographs of me and my property. I authorize waterstruck wellness, llc, its assigns and transferees to copyright, use and publish the same in print and or electronically for such purposes as publicity, illustration, advertising, and web content.

I understand that waterstruck wellness, llc has provided an area for personal belongings to be stored during sessions, however, I agree that waterstruck wellness, llc  is in no way responsible for the loss of or damage to my belongings.

Smoking and e-cigarettes of any kind are not permitted in our facility. No glass containers or bottles are permitted at any time in our facility.

Our facility is unisex. That means clothing must be worn at all times. Nudity is not permitted. We recommend a bathing suit. This is your experience and you should be as comfortable as possible. If you prefer to wear a t-shirt, wrap or robe that is up to you.

Towels are required to be used in the saunas. We require that you use them during your sessions for cleanliness. Please place a towel down on the benches prior to sitting down. Please sit on the towel so that it can absorb any sweat or perspiration during your session.

There is a maximum of 2 hours per session. 

The facilities are meant to be a relaxing place.  I will keep my voice down.

Waterstruck wellness, llc may terminate my session and/or restrict future access if I violate these policies.

Cancellation policy

Scheduling an appointment is the reservation of time put aside specifically for me. I acknowledge a mutual understanding of the value of our time. I understand that 24 hours notice is required to reschedule or cancel appointments at waterstruck wellness, llc .

I understand that showing up late for an appointment means I am reducing the amount of time I have booked. I also understand I am fully paying for the service I have booked. Waterstruck wellness, llc does not adjust appointment times based on when you show up. Appointments start and finish when they are scheduled.

For non-members – I understand that my credit card will be charged 100 percent of the appointment price if I cancel my appointment less than 24 hours in advance. Any Session Package purchase expires one year from purchase.

Workshop+session events are non-refundable and are paid for upfront. I understand that my Credit card will be charged 100 percent of the workshop+session price and I will not be refunded if I cancel.

For guests with memberships – I understand that my credit card will be charged the full membership price every month and that if I do not show for my appointment after booking it, I will not receive a credit or refund. The service will not be carried over. If I cancel my appointment in less then 24 hours in advance this will count as me having used my service.

Guests with memberships will not be refunded for their appointment being missed. A missed appointment counts as a full serviced appointment. As members have unlimited weekday appointments, if a member has more than 5 missed or late cancel weekday appointments, Waterstruck Wellness, llc reserves the right to charge a cancel fee of the price of the appointment on appointments past the 5th missed or late cancel appointment. Memberships are only valid for the individual who is named on the membership - Waterstruck Wellness reserves the right to cancel sessions that do not follow this policy.